Refund policy
Hum Zabisa mein aap ke baalon ki sehat aur aap ki tasalli ko sab se upar rakhte hain. Agar aap hamari product se mukammal taur par satisfied nahi hain, to hum aap ki poori madad ke liye tayyar hain.
1. 10-Day Peace of Mind Guarantee
Agar aap ko lagta hai ke product aap ke scalp ya baalon ke mutabiq nahi hai, ya product damage mila hai, to aap delivery ke 10 din ke andar usay return ya exchange karwa sakte hain.
2. Return & Exchange Ke Rules:
Damage or Wrong Product: Agar aap ko tooti hui bottle mili hai ya galti se koi galat product bhej diya gaya hai, to hum Free of Cost (bina kisi extra delivery charges ke) aap ko naya product bhaijenge.
Product Change: Agar aap ne product open nahi kiya aur aap usay exchange karna chahte hain, to parcel un-opened condition mein hona chahiye.
3. Refund (Paise Wapsi) Ka Tarika:
Agar aap apna order cancel karke paise wapas chahte hain, to product wapas milne par aap ki bhejey gaye bank account (SadaPay, JazzCash, EasyPaisa, ya Bank Transfer) mein 3 se 5 working days ke andar aap ki rasm transfer kar di jayegi.
Note: Delivery charges (agar apply hotay hain) refundable nahi hote.
4. Return Kaise Karein? (Simple 3 Steps)
Aap ko kisi lambay choray process se guzarne ki zaroorat nahi:
WhatsApp Karein: Hamare official WhatsApp number (+923019112901)par apni order ID aur product ki picture send karein.
Pack Karein: Product ko wapas usi box mein pack karein taake wo raste mein mazeed damage na ho.
Dispatch Karein: Hum aap ko hamara address bata denge, aap kisi bhi local courier (TCS, Leopard, PostEx) se hume wapas bhaij dein. Jaise hi parcel hume milega, aap ka exchange ya refund process kar diya jayega.
Our Promise: Hum business se pehle rishta aur trust bananay par yaqeen rakhte hain. Agar aap ko koi bhi masla ho, to bina kisi jhijhak ke hamari customer support (+923179601315) se raabta karein!